Frequently Asked Questions

Check out our most frequently asked questions below. If you have any other questions, feel free to call us at 502-509-2529 or email hello@madebyjaylane.com.

How do you cut out your pieces?

Everything is cut by hand using a scroll saw. We don’t currently own a CNC or any kind of automated machinery.

Do you paint directly on the barrel heads?

No. We cut out every individual piece by hand using a scroll saw and then we hand-paint/stain all of the pieces before attaching them to the barrel heads (or other pieces of wood).

Do you use vinyl graphics?

Nope. All pieces are hand-cut and hand-painted.

Do you ship?

Yes. We ship via UPS Ground to anywhere in the United States.

Do you accept custom commissions?

Absolutely! You can check out our projects gallery to see examples of our past projects. We can work with you using an existing logo or we can create something for you. Please feel free to request a free quote.

What is your turnaround time?

Our turnaround time varies depending on the time of year but it’s typically around four weeks. We can work with you on the schedule though. Feel free to email us at hello@madebyjaylane.com and we can discuss your options.

What forms of payment do you accept?

We can accept Venmo, PayPal, all major credit cards, and cash.

Do the barrel heads/pieces come ready to hang?

Yes. We provide everything you need for the barrel heads. They will have a hanger on the back and we provide a wall anchor that easily goes into drywall (and can support up to 50 pounds). For wood signs, they typically have sawtooth hangers on the back.